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FAQ

Q1:What payment methods do you accept?

We support various payment methods, we can accept 20% or 30% as deposit. If it is a return order, we can receive 100% payment by copy B/L.

Q2:How long is your delivery time?
We have more than 1500 square meters of spot inventory workshop, and it usually takes 5-10 days for goods with sufficient inventory. If you need to customize the equipment, it takes 20-30 days. We will do our best to deliver as soon as possible.

Q3:What if the machine is damaged?
One-year warranty and comprehensive after-sales service. After this period, we will charge a lower fee to maintain after-sales service.

Q4:Where is the market for the product and where is the market advantage?
Our market covers the entire Middle East and European and American countries, and exports to more than 34 countries. In 2019, domestic sales exceeded RMB 23 million. The export value reached 12 million U.S. dollars. Moreover, sales have increased for three consecutive years. The product quality and new product research and development capabilities of Zhangsheng Machinery are worthy of your trust. And the perfect TUV-CE certificate and reliable pre-sales and after-sales service are what we have been working hard to do.


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